Xplorably Frequently Asked Questions (FAQs)

Our kits are ideal for STEM/STEAM fairs, maker events, and other educational gatherings. Each kit is individually packaged, making distribution simple and efficient for organizers and educators. This thoughtful packaging ensures smooth planning and execution for events of any size.

Yes, we offer event planning support to make your STEM/STEAM event a success. Complete our Event Planning Assistance Form to get started, and our team will guide you through the process.

For orders under 100 units, we recommend placing your order at least 2-3 weeks in advance to ensure timely delivery and accommodate any customization requests. For larger orders, please contact us to discuss timing and availability.

Absolutely! Whether you’re planning a large-scale event or a small workshop, we can accommodate orders of all sizes. Contact us to discuss bulk ordering and availability.

Each kit is individually packaged to make distribution easy for classrooms, libraries, STEM/STEAM fairs, and maker events. Each kit also contains a QR link to the kit assembly video, printable assembly instructions, and extension activities. This ensures convenience and organization for educators and event planners.

Currently, we do not offer custom kits, but we're happy to help you choose the right options for your needs.

Yes! We can create custom packaging featuring your event logo or details. Please contact our customer service team for more information and to discuss your specific requirements.

Each kit includes a QR code linking to: Step-by-step assembly video Printable step-by-step assembly instructions are available for download Activity plans are available for download and may include: The kit Big Idea and Key Concepts Historical context or Fun Facts Challenges and extension activities that bring the kit to life with hands-on learning

Orders are typically shipped within 5-7 business days. For orders of 50+ kits, additional processing time may be required. Please contact us for specific timelines.

We do not offer expedited shipping or international shipping at this time.

Tax-exempt organizations must complete an Xplorably account application and submit a valid tax-exempt form. For assistance, please contact our support team.

Yes, we accept purchase orders. Customers must first complete an Xplorably account application. Payment terms are 30 days from the date of shipment. A 1.5% interest fee is applied to overdue payments.

We use the minimal packaging necessary to protect and organize each kit.

While our packaging is currently plastic, each kit includes a QR code linking to instructions, such as a step-by-step assembly video, printable step-by-step instructions, and an activity plan with extension activity ideas. The QR code saves costs and is environmentally friendly, allowing organizations to display materials on screens/devices or print only what is necessary for their specific needs. We are committed to exploring additional ways to improve our sustainability practices.